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Automation & AI

Give decision-makers evidence they can review.

Some tasks need judgement rather than an automatic answer. VT LAB assesses decision support that helps a responsible person compare information, identify missing context or prioritise an exception. Recommendations remain proposals for review, with the evidence used and the uncertainty that matters made visible.

01

Define the decision and cost of error

Specify what the person must decide, which information is relevant and what a wrong recommendation could cause. Agree the criteria for a useful result and which situations are outside scope. A narrow comparison task is more assessable than a request for an AI system to make every business decision.

02

Keep evidence and approval together

The workflow should distinguish observations, missing information and proposed recommendations. Use examples to assess whether the output helps the decision owner and whether uncertainty is represented honestly. Consequential actions need the agreed human review and approval boundary; the model receives no independent authority to execute a recommendation.

03

Bring decisions and counterexamples

Share approved inputs, past decision scenarios and examples of unacceptable recommendations. Name the reviewer and the next action after approval. We assess whether rules or bounded AI are appropriate and verify against agreed criteria, without promising correctness for unfamiliar cases or replacing professional judgement.

VT LAB

Which decision needs better context?

Explain who decides, what evidence they use and what happens if a recommendation is wrong.

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